I also understand that Bata managers get paid even less than Community Managers, despite being the main line of QA for the entire game - and arguably much more important for the quality of the product.
so: low paid managers, no proper community testing and no incentive for players to test, cheap nuggets meaning people play it as their main server so it can't be reset, also because people play it as their main server we can't be given new gear to test, the elite tester world sits un-used.
The development structure is so bad that a simple repeatable quest has been broken for a week on the production servers.
There's also a lack of communication with regards to the development - I fully understand not wanting to give a time-line with a tiny dev team, but it sure would be nice to know what's coming, so we can feel like the balance problems in the game will be addressed, so we know if it's worth sticking around or not.
All I know is the maximum level is going to be increased, without any thought on how that will effect the already broken PvP.