no, Rick, you are wrong. whatever you say has nothing to do with anything when you start your post with "you guys are donkeys". walk up to me in real life and start a conversation with an insult, and everything you manage to say in the next few seconds is irrelevant, because I'm sure you understand what follows when these are your first words? if you do manage to apologize, maybe we can talk. but I seriously doubt it.
"they don't respond to each and every report" - you don't say? how many have you reported? how many replies did you get? you know what my ratio is in the last 6 years? 100% reports were replied to - until December 2015. and there were quite a few. sure, some of them were already reported - and that's what they would reply. because, you see, that is the purpose of beta. that's why this world had a limit on the number of players which could join. because it is not for information, it's for something else. a beta world, which main purpose is testing is not, was never, and shouldn't ever be a way for a company to communicate with it's customers. if you fail to understand that, then I'm afraid you are not capacitated to understand anything else.
for example, you think I agreed with you about beta? you could not be more wrong. beta is a good source of information on upcoming changes, of course. it's also a good source of information about things which were tested, and never implemented. or things that were not tested, but still got implemented. basically - it's unreliable and it's inconsistent. that's why companies communicate with their customers through other channels. or in this case - they don't. Innogames is a business, The West is their product. apply the approach you suggest here to other products and services you use. when you're done, pick an animal and start using that as your name.
oh, and btw. when you red rep my post with a comment "comprehension missing" - don't you think I already know that? yes, you fail to understand what this topic is about, you showed it in every post you wrote.