bosurker
Well-Known Member
Hello Everyone,
As inferred from my title, I am a player who does spend money on this game (rather nicely in my opinion) and ran into an issue I thought had been addressed years ago. After buying some Nuggets, I used several on 800 Spins and wound up getting 3 Potions of a New Beginning. At first I was pretty pissed, however I remembered the last time this Potion was included in a Tombolla - I was able to request to have extra Potions replaced with other items of the same category (with the exception of Chests / Horse Certificates). After I contacted support I was informed that Innogames has taken a stance against doing this, yet they choose to include an item that is virtually worthless to a player like myself with no intention of changing Skill Builds - and to top it off - give me three of them. I understand that this can cause a headache for the Support Team having to manually replace these items, but for players like myself who financially support this game, this kind of "Rewarding" is a slap in the face, and unless this is properly addressed or Potions are made auctionable - this will be the last time I spend Nuggets on this game.
I'd also like to say I understand this is a company decision, and not yours personally Twista,
bo
As inferred from my title, I am a player who does spend money on this game (rather nicely in my opinion) and ran into an issue I thought had been addressed years ago. After buying some Nuggets, I used several on 800 Spins and wound up getting 3 Potions of a New Beginning. At first I was pretty pissed, however I remembered the last time this Potion was included in a Tombolla - I was able to request to have extra Potions replaced with other items of the same category (with the exception of Chests / Horse Certificates). After I contacted support I was informed that Innogames has taken a stance against doing this, yet they choose to include an item that is virtually worthless to a player like myself with no intention of changing Skill Builds - and to top it off - give me three of them. I understand that this can cause a headache for the Support Team having to manually replace these items, but for players like myself who financially support this game, this kind of "Rewarding" is a slap in the face, and unless this is properly addressed or Potions are made auctionable - this will be the last time I spend Nuggets on this game.
I'd also like to say I understand this is a company decision, and not yours personally Twista,
bo
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