I looked at some of his other posts he seems to help lots of players. This is a relatively new game I think...I just saw it the other day and joined. There will always be lots of questions, some that have been asked TOO MUCH, not everybody has the patience to look at all the FAQ, previous posts and help pages unless it easily accessible. I for one think this game is off to a wonderful start, it looks great and it will likely get much better over time.
Personally I think we have to be as friendly as possible on the boards to grow the community, there are to many jack-offs on boards waiting to shoot you down or insult you at the drop of a pennie. I think if anything, perhaps the replies by Hefty were taken out of context or he's having a bad day. If not, well then I posted to remind him our remarks that he replied to were innocent enough, they don't need to be answered like that.