Unable to load game

purps39

Active Member
What causes this please. I have tried rebooting everything, Tried different browsers and been trying for over an hour now to get in.
Other Games from INNO work fine it's just The West I am having the issue with.

http://prntscr.com/bvkf24
 
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purps39

Active Member
But why just this game. Internet is fiber optic and very good speeds/connection. ALL other games load in seconds. 90 minutes now and still can't get to 100%
 

asdf124

Well-Known Member
But why just this game. Internet is fiber optic and very good speeds/connection. ALL other games load in seconds. 90 minutes now and still can't get to 100%
Most likely your ping(latency) is bad due to distance.

The servers are either in Germany or South Africa.
 

lulumcnoob

Well-Known Member
I'm pretty sure the inno servers are located on Triton, the largest moon of Neptune, still more reliable than PokemonGo tho.

Do you have any scripts enabled that might be interfering? Check your browser's console, does it give any errors? Maybe even try a different browser, seems like a common temporary problem that a few people have been having lately.
 

purps39

Active Member
OK problem is fixed, It was to do with the UK having a nation-wide problem with the main phone/broadband provider. It affected most areas and was affecting connectivity and speed to load many pages.