The West EN Census

panos-the-best

Well-Known Member
Al35ul said:
but since we are/will let people migrate from one survey to .net, maybe just let .net migrate away to the other servers (i just wanna move everything to RO :p)
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The reason many of us registered in .net in the first place was because our home servers were dead, meaning that we wanted interaction. Now that .net worlds are dead also and not migration routes are opening so we are trapped in dead worlds, yes, going from .net to our home servers is actually a good idea :lol::lol:
 
mnnielsen

mnnielsen

The West Team
Community Manager
Billy said:
@mnnielsen are there any news on migration routes?
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not finalized yeHamburg trip this week

edit: The internet connection at the Hotel was horribel, so the message above is missing a bit - sorry.
I have mentioned the problem several times while being in Hamborg this week. There is a few servers I have suggested a few servers both for migration and for closing. The suggestions were recieved well, but nothing was finalized, but i will continue to follow up on this and i hope wery soon to announce at least a few migration routes and at least one world closure
 
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Clever Hans

Clever Hans

Well-Known Member
mnnielsen said:
not finalized yeHamburg trip this week

edit: The internet connection at the Hotel was horribel, so the message above is missing a bit - sorry.
I have mentioned the problem several times while being in Hamborg this week. There is a few servers I have suggested a few servers both for migration and for closing. The suggestions were recieved well, but nothing was finalized, but i will continue to follow up on this and i hope wery soon to announce at least a few migration routes and at least one world closure
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Would it be possible to also open the migration routes not only between .net worlds but also between .net and other language versions? For example, the routes from the inactive smaller markets to .net world created just for the purpose of migrations.
 
mnnielsen

mnnielsen

The West Team
Community Manager
Clever Hans said:
Would it be possible to also open the migration routes not only between .net worlds but also between .net and other language versions? For example, the routes from the inactive smaller markets to .net world created just for the purpose of migrations.
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That will not be an option yet. Denmark and Sweden were the first ones, but at lest for the danish merge it was under way for almost 10 years, the swedish one was a bit quicker mainly because I was also CM there (i had all 3 markets). At the moment its not planned with more merges, It is not just a matter of moving the players, but also of offering the game in different language versions and ensuring that all information is expanded and translated in the same place. Therefore, it is also a question of establishing workflows. With Denmark and Sweden innogames have been relatively lucky in that I speak both languages, but if, for example, the Netherlands is to be included, changes will have to be made, as my Dutch is quite rusty and close to non-existent.
 
Ethereal

Ethereal

Active Member
If we're taking it to that example, I feel that it's a bit odd that Inno has chosen the system to work like that. NL has been pretty much abandoned for years. My main account is stuck there. Or at least, it used to be my main, but since there's quite literally nothing happening anymore and (almost) every player that I interacted with has quit, it no longer is. The current CM doesn't seem to do much more than Google translating announcements. The fact that there is no local (.nl) team that can help you transfer these 'workflows' shouldn't make the process longer. If anything, it should be a warning sign to the head office that that server is beyond saving and should be transferred to one that's more alive. I am certain that, if asked by Inno, you'd get plenty of volunteers willing to do whatever translation work necessary to make this happen. If it's not simply translation work, which I assume it isn't, it's not the community's fault that it can't be transferred. It's a failure of management.

Management has in this case, by lack of interaction and decision making, decided that it's more beneficial to let a server die and let players quit. I genuinely don't understand how that's a sensible business decision. It cannot, and should not, rely on a few people, but your post seems to imply that it does. And 'a few' even seems to be generous...
 
mnnielsen

mnnielsen

The West Team
Community Manager
Ethereal said:
If we're taking it to that example, I feel that it's a bit odd that Inno has chosen the system to work like that. NL has been pretty much abandoned for years. My main account is stuck there. Or at least, it used to be my main, but since there's quite literally nothing happening anymore and (almost) every player that I interacted with has quit, it no longer is. The current CM doesn't seem to do much more than Google translating announcements. The fact that there is no local (.nl) team that can help you transfer these 'workflows' shouldn't make the process longer. If anything, it should be a warning sign to the head office that that server is beyond saving and should be transferred to one that's more alive. I am certain that, if asked by Inno, you'd get plenty of volunteers willing to do whatever translation work necessary to make this happen. If it's not simply translation work, which I assume it isn't, it's not the community's fault that it can't be transferred. It's a failure of management.

Management has in this case, by lack of interaction and decision making, decided that it's more beneficial to let a server die and let players quit. I genuinely don't understand how that's a sensible business decision. It cannot, and should not, rely on a few people, but your post seems to imply that it does. And 'a few' even seems to be generous...
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I can easily understand your frustration, because it is really up hill when you have a countryserver that has less active players than a random server at .net... the NL server do have supporters also from NL (i know because they also help here). The system is set up so you can delegate the task to team members, but that is only the questlines and KB it is possible to do....
Yes, we are indeed not alot who actually tries to make a difference, but at this Hamburg week we did prepare some ingame content for later this year, but structual changes takes a lot longer because they needs planning and it alot more than only the routes
 
Al35ul

Al35ul

Well-Known Member
Is the game being localized before (or even at all) letting people migrate really all that necessary/important? Most (if not all) people on NL speak perfect English and honestly,the more time it takes to let people migrate,the fewer players there will be left. The same happened on DK and SE, where migration was announced and people just got tired of waiting and left the game,some even a few weeks before the migration was announced.

And as a bit of game history,the DK and SE servers were not the first to migrate to . net. Long ago,we also had a Norwegian server which was the first to move to . net , and did not need any localization. In this case,the migration was announced as something to happen ,but it took a really long time until it actually started. In the end,maybe 15-20 in total left the server and came to .net. Out of the 5ish people that came to Arizona,there is only 1 left.

I know you do not decide,and even more so know that the migration procedures suck,but please do not wait until the local servers die even more before they're allowed to migrate.

Thanks :lovetw:
 
mnnielsen

mnnielsen

The West Team
Community Manager
Al35ul said:
Is the game being localized before (or even at all) letting people migrate really all that necessary/important? Most (if not all) people on NL speak perfect English and honestly,the more time it takes to let people migrate,the fewer players there will be left. The same happened on DK and SE, where migration was announced and people just got tired of waiting and left the game,some even a few weeks before the migration was announced.

And as a bit of game history,the DK and SE servers were not the first to migrate to . net. Long ago,we also had a Norwegian server which was the first to move to . net , and did not need any localization. In this case,the migration was announced as something to happen ,but it took a really long time until it actually started. In the end,maybe 15-20 in total left the server and came to .net. Out of the 5ish people that came to Arizona,there is only 1 left.

I know you do not decide,and even more so know that the migration procedures suck,but please do not wait until the local servers die even more before they're allowed to migrate.

Thanks :lovetw:
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Norwegian servers didn't go to .net - they went to Sweden ;-)
Unfortunately, it is not a question of whether people speak and understand English; it is more a question of politics, laws and regulations. When migrating a server, it MUST be possible to obtain support and other assistance in one's own language, as this is not a choice one makes oneself.
If you “just” start on .net or beta, you do not have the same rights, as you have made an active choice by creating an account on these servers and have accepted the rules and T&C upon creation.
 
Al35ul

Al35ul

Well-Known Member
mnnielsen said:
Norwegian servers didn't go to .net - they went to Sweden ;-)
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But we had people from the Norwegian server migrated on Arizona,so unless they teleported there,I guess they were lying :no:? But why ? One of them was in the same town as me,so....:lol:

And even so, it's still one server migrating to another,same process, different destination

mnnielsen said:
Unfortunately, it is not a question of whether people speak and understand English; it is more a question of politics, laws and regulations. When migrating a server, it MUST be possible to obtain support and other assistance in one's own language, as this is not a choice one makes oneself.
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But they can still receive support via support tickets,no? The Dutch CM would still be a CM for the Dutch players just on a different server. And just because the server is closing, that doesn't mean the Dutch wiki and KB has to be closed, it will still exist and be updated and offer support in the same way it has been kept updated so far, or am I misunderstanding how it works?

Regarding the actual game localization, I'm not familiar with any laws and regulations,so I won't comment on that,but localization as I remember it being done, should not be that.... demanding (time wise). Sure it can't all be done in a day or a month, but years.....? I don't know how the NL team looks numbers wise,but surely they can receive more support internally? (I'm using NL as an example, mostly because it's the only other server that received some form of migration "announcement".)


I'm sure things change/have changed and some things have to be done by the book,but meh, after 3 servers that already migrated, I guess I expected future migrations to be happening faster.

Looking forward to at least some migrations being opened between .net worlds soon:))
 
Clever Hans

Clever Hans

Well-Known Member
mnnielsen said:
Norwegian servers didn't go to .net - they went to Sweden ;-)
Unfortunately, it is not a question of whether people speak and understand English; it is more a question of politics, laws and regulations. When migrating a server, it MUST be possible to obtain support and other assistance in one's own language, as this is not a choice one makes oneself.
If you “just” start on .net or beta, you do not have the same rights, as you have made an active choice by creating an account on these servers and have accepted the rules and T&C upon creation.
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The routes were actually open to .se, .dk and .net back then.

I think there were some posts about it also on the forum and I could try to look for them but first need some coffee. :D #MondayMornings
 
mnnielsen

mnnielsen

The West Team
Community Manager
asdf124 said:
I guess Norway's cm just thought about the players more, and just said f formalities. Just migrate where you wanna go. Big respect.
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When Norway was merged every single thing on the players account was moved manually, which was why it took soooooo long until Denmark and Sweden was moved, because noone wanted that amount of work and chances for mistakes once more
 
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