Save the Brazilian Server

Status
Not open for further replies.

DeletedUser

[FONT=&quot]Hello[/FONT][FONT=&quot], I know this isn’t the right place, but I have not found another place, I would like to make a complaint about the current COMMUNITY MANAGER of THE WEST BRAZIL.

I play in the Brazilian server since the launch of the server and DIEGO RODRIGUEZ (DIEGUITOPQD) was the worst administrator of the server so far. Many players are unhappy with the current state of the server, we have already made up a mobilization to remove the Diego from his functions, but nothing happened except threats of banishment for those who claim it.

Follows the topic of our forum we attempted mobilization: [/FONT][FONT=&quot]http://forum.the-west.com.br/showthread.php?t=56818[/FONT][FONT=&quot] [/FONT][FONT=&quot]( The topic was deleted, so probably only InnoGames will see ) [/FONT]
[FONT=&quot]
Since it was only made ​​the situation worse, even the support staff he removed, only 1 forum moderator and 2 game moderators are on the team. [/FONT]Wiki is still outdated, which makes it impossible to use. So that when the support will respond a ticket they use a Wiki from PT server.
[FONT=&quot]
Events on servers as .DE, .PT, NET, ... are weekly, here we don’t have.

Another claim made in this campaign was the lack of some items in the Union Shop, these items than in all other servers exist. And how could it be different Diego did wrong, was missing a lot of items (Cobra Teeth, Indians rite necklace, Tent, Enchanted nugget bag, Energy bag, Motivation bag ), as you can see in the picture below.

[/FONT]http://i.imgur.com/ei1UBvt.png
[FONT=&quot]In 25 of August was launched the Speed Server in Brazil, but again Diego did wrong, all the bonus of the speed, motivation, money, experience, … finished in 30 of August. Yes, you don’t read wrong, our speed server works only 5 days. [/FONT]The rank of this server is also not done, it’s updated every two or three days, while in other servers it is updated daily. Some players ask about the time reduced, but anyone as answered by Diego.
1 second to end of speed world: http://i.imgur.com/aVRrvcg.jpg
End of speed world: http://i.imgur.com/SbHeMV3.png
After end of the time: http://i.imgur.com/oVY4SZU.jpg
[FONT=&quot]Rank: [/FONT][FONT=&quot]http://forum.the-west.com.br/showthread.php?t=56845[/FONT][FONT=&quot][/FONT]
[FONT=&quot]
In [/FONT][FONT=&quot]InnoGames site I found the description of the tasks [/FONT][FONT=&quot]a[/FONT][FONT=&quot] Community Manager and I could see that Diego does virtually none.

* Maintain and Expand your game's virtual community
Every day the number of players in the Brazilian server is smaller, the forum is not used and we don’t have new items e new worlds.

* Recruit and supervise your support team
As said earlier, we have no support team, only 2 members.
[/FONT][FONT=&quot]http://forum.the-west.com.br/showgroups.php[/FONT][FONT=&quot][/FONT]
[FONT=&quot]
* Set up and administrate your game's player forum, and recruit the forum team
We have no forum team (only 1 member) and the forum is hardly used.

* Cooperate with fan sites and fan projects (such as magazines created by players)
The only player who had a website to help the Brazilian community was banned more than one year ago from forum and the game just for criticizing Diego.

* Maintain and expand your game's social media presence (Facebook, Twitter, etc.)
Here we can talk about what he does, there is a Facebook of The West Brazil and eventually something is posted there.

* Plan and execute events and contests (in-game and on the forum)
As said earlier, there is no type of event for the players and forum members.

* Report to the Lead Community Manager of your game
I have no way of knowing whether this is done or not.[/FONT]
[FONT=&quot]http://corporate.innogames.com/en/offer/id/Community%20Manager%20%28m%2Ff%29.html[/FONT][FONT=&quot][/FONT]
[FONT=&quot]
The function of Community Manager requires seven basic tasks, including 5 we can see clearly that they are not made.

After everything I've been told to ask why keep DIEGO RODRIGUEZ (DIEGUITOPQD) in his function?[/FONT][FONT=&quot]

[/FONT]
 

DeletedUser8627

I'm sorry but the EN forum is no place to complain about a community manager from another server. There is nothing we as the EN support team can do about it.

Best you email InnoGames directly with your grievances so they can be looked into.

Thank you!
 
Status
Not open for further replies.
Top