Hello Nisa,
Can you offer any Inno Games official messaging that would lend validity to your Reply of: No, beta only?
I made (1) attempt at the 48k fireworks/very rare category about 5 days ago and as sure as the sun rises every morning, guess what? I pulled the "New Beginnings potion" that
Diggo11 indicated is some form of error and I should log a ticket before Event end which is in 2.5 to 3 days as of this writing.
I would really like 'official documentation' stipulating the "Log a Ticket" option was for "Beta players only" because the thread Does Not indicate which parties are to "Log a Ticket".
I play on W-10 and I DO NOT intend to make any further attempts for Very Rare pulls, but if I am owed a "Re-Do" attempt...Who do I contact on these forums so I can exchange my 'NB potion' for a New pull attempt and make sure the "potion" is removed from the assembled items currently available in the 2014 Independence Day Event. [Thomas Jefferson Set is the Construction award if you finish everything in time]
And as 'others' have stated...the NB Potion is the Single Worst item/pull possible because 10 of the 14 [13 if potion is removed] items are Event related, seems just a tad 'weighted' when a 'bugged' potion gets pulled.
So, just making a statement...the 'NB potion' should have been removed prior to the 2014 Independence Day Event starting and thus avoid "Logging support/help tickets".
I would appreciate any Link assistance information, so that IF I'm owed a Re-Do, I get it taken care of ASAP because time is running out fast.
I guess that is it...worst case...I'm stuck with a NB potion (may or may not ever use).