Changelog 2.263

[Syntex]

Howdy Cowboys and Cowgirls,

We are currently planning on updating the game to the version 2.263 on Tuesday, September 8th.
Please keep in mind that the date, time and content of the update are subject to change.

Oktoberfest Event​

We have prepared the Oktoberfest Event for you.
More information will follow in a separate announcement.

Want To Buy feature!​

As you know from the last changelog, we’ve been working on a WTB feature.
The wait is over, Want To Buy is now live!

Looking for a specific item but can't find it anywhere?
You can now post a Want To Buy offer and let other players know exactly what you're looking for.

It works just like Want To Sell, but in reverse.
Instead of listing an item you have, you can now create an offer for an item you need.
Other players can then see your offer and sell the item directly to you.

Updated the Rare, Uncommon and Very Rare Oktoberfest Chests​

Sundance's, Kit Carson's and Bat Materson's set items are now included in these chests.

In this version, we focused on fixing issues found in development phase and preparing things under the hood for upcoming content.

 

[Syntex]

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Markets have been temporarily closed
In order to address an ongoing issue with the new Want to Buy feature. Players could either lose money for canceling orders or buy items, the money is removed but items may not be added to their account. We will reopen markets as soon as we are able to fix this issue. Thank you for your patience!

 

[Syntex]

We have fixed most of the issues related to this feature. The markets have been reenabled today. We are still looking into some small bugs (e.g. fees, money going always to bank account, dropdown filter not working as expected).

There are also ongoing discussions about possible compensation, but nothing has been confirmed or promised yet. We will let you know as soon as we have more information.

Thank you for everyone's understanding and time!

 

[Syntex]

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Markets have been temporarily closed again
We have discovered new significant issues with the market, therefore we have decided to close all markets globally in all language versions!

If you have lost items or money, please contact us. Please provide as much information as possible about what happened and screenshots if possible.

Our developers have been notified and are actively working on resolving the issue. Meanwhile, our support team is also doing everything possible to handle your requests. However, we are currently experiencing a high volume of support tickets, so we kindly ask for your patience while we work through them and get back to you.

Will reopen markets as soon as we are able to fix this issue. Thank you for your patience and understanding, and we sincerely apologize for the inconvenience caused by these technical issues.

 

[Syntex]

Howdy Cowboys and Cowgirls,

We would like to provide you with an update on the ongoing market issues.

• We have rolled out several hotfixes on the beta server this week, with more fixes to follow.
• The hotfixes will be deployed to the live servers next week. The market will remain closed until these fixes have been implemented.
• In the meantime, our team is doing everything possible to assist players affected by the issue. We have identified numerous situations that resulted in item loss or duplication, as well as gains or losses of money or items, and we are actively working on solving them. Please understand, however, that due to the high volume of tickets we are currently receiving, processing your requests may take some time. We greatly appreciate your patience and understanding!
• If you have been affected by this issue please contact us as soon as possible. While we will do our best to assist you, we cannot guarantee that we will be able to recover lost items or money for players who contact us after September 20, 2026, at 23:59.
• If you have gained money with a bug, but contact us and report it, no punishment will be applied. We are here to help and we are grateful for all your reports to make the game better!

We are thankful for your cooperation and understanding!

Have a great weekend!

Your The West Team

 

[Syntex]

Hi everyone,

As you know, the market isn't fully available right now. We found a critical issue, and we had to limit access to protect the in-game economy and keep the game fair for all players.

We know this has affected your daily gameplay since last week, and we understand how frustrating that is. Our team is working hard on a fix. We want to do it properly, so we won't rush it. We aim to reopen the market for everyone early next week.

When the market is open again, all players will get compensation for the trouble. We'll share the details in a separate announcement.

Thank you for your patience and understanding. We'll keep you updated.

Your The West Team

 

[Syntex]

Howdy Cowboys and Cowgirls,

After several weeks, we have finally deployed a hotfix addressing the critical issues affecting the market. The market is open again!

However, please keep in mind that some minor issues may still occur. If you encounter a bug, please report it via a ticket or in the Bugs & Game Errors forum. If you discover a potential exploit, please do not share it publicly. Instead, create a ticket and report it to us directly. We greatly appreciate such reports, and we guarantee that your account will not be banned for reporting an exploit in good faith.

Fixed or under review issues​

The following issues have been either fixed, or are under review soon to be deployed:

• In certain situations, an exploit could be used to generate money.
• In certain situations, players could lose an item they had successfully bid for.
• In certain situations, players could receive both the money and the item from a WTB offer.
• Players could receive an item without another player selling it to them.
• Page filter buttons could disappear.
• Cancelling an offer could return the money as cash, even though the original payment had been made from the bank.
• Cancelling a WTB order could fail to return the money.
• The fee for WTB orders could be calculated incorrectly in certain situations.
• Players could not place a bid directly from their watch list.
• Some icons were missing and some translations were misaligned.
• Players could not cancel multiple created offers at the same time.

Ongoing Issues​

The following issues are still being investigated:

• Searching through offers and selecting an item from the dropdown menu on the left does not return the available items correctly.
• The new Collect Money icon can be confusing.
• Cancelling an offer in rare situations may remove the item from your inventory if you already own one of the same item.
• When accepting multiple offers at the same time, the game may not generate a report for some.
• The immediate purchase price is missing from the brackets.
• Players cannot place another bid on an item they are already bidding for.
• The top bid does not update automatically and requires the page to be refreshed.

Please note that this is not a comprehensive list. Some issues may have already been fixed or may still be awaiting deployment to the live servers. We are providing this list for your convenience to help you identify and report new bugs. If you encounter a new bug or one that is listed as fixed, please report it!

Improved tabs:

Old tab names	New tab names	Tabs description
Sale offers	Buy offers	Other players are selling items. Buy them with money
Buy offers	Sell offers	Other players are looking for items. Sell your items for money
Sell item	Want to sell	Create an offer to sell your items for money
Buy item	Want to buy	Create an offer to buy items with money
Current bid	Bids	View your current bids here
Watch	Watch	View your watchlisted offers here

Thank you for your patience and cooperation while we worked through these issues. We will share further information about the compensation as soon as possible.

Your The West Team